Ghost Agents

Terms of Service

Last updated: February 27, 2026

These terms govern your use of Ghost Agents ("the Service"), operated by P.H.J. Humblot, Entrepreneur Individuel ("we", "us"). By using the Service, you agree to these terms.

1. The Service

Ghost Agents is a platform for creating and managing AI-powered bots. Bots run in isolated containers on our infrastructure and can interact with external services you connect (Telegram, email, Google Workspace, Slack, Notion, web APIs).

2. Account

You sign in via Google OAuth. You are responsible for your account and all activity under it, including actions taken by your bots. You must be at least 16 years old to use the Service.

3. Credits and Billing

Prepaid credits: The Service runs on prepaid credits. New accounts receive a one-time welcome bonus. Additional credits can be purchased via Stripe.

Pricing: AI usage is billed at a markup over Anthropic's API cost. The current markup rate is displayed on your billing page. We may adjust the markup rate with 30 days notice.

No subscriptions: There are no recurring fees. You buy credit packs as needed.

Refunds: Unused credits are non-refundable except where required by law. If the Service is discontinued, remaining credits will be refunded.

Credit expiration: Credits do not expire.

Taxes: Prices do not include applicable taxes (VAT, sales tax). You are responsible for paying all taxes associated with your purchases. EU business customers may provide a valid VAT number for reverse charge.

4. Acceptable Use

You agree not to use the Service to:

  • Send spam, unsolicited messages, or bulk automated outreach
  • Harass, impersonate, or deceive others
  • Generate illegal content or facilitate illegal activities
  • Create malware, conduct attacks, or compromise systems
  • Attempt to bypass spending limits or security controls
  • Overload the Service or interfere with other users' bots
  • Scrape or harvest data in violation of third-party terms
  • Resell or redistribute API access
  • Process content that violates privacy laws or involves minors

We may suspend or terminate accounts that violate these terms, with or without notice.

5. Bot Behavior

You are responsible for your bots' behavior, including messages they send, files they create, and actions they take via integrations. Bots are powered by AI (Anthropic's Claude) and may produce incorrect or unexpected outputs. You should review bot actions, especially those involving external communication (email, messaging).

6. Integrations

When you connect third-party services, you authorize your bots to act on your behalf within those services (send emails, read spreadsheets, post messages, etc.). You must have legal authority to connect each service. You can revoke access at any time by disconnecting the integration. We are not responsible for third-party service outages or API changes.

7. Intellectual Property

You retain ownership of all content you create or upload to your bot workspaces. We do not claim any rights over your content. We may access bot data for debugging or abuse investigation purposes only.

Ghost Agents owns all rights to the platform, software, and infrastructure. You may not copy, reverse engineer, or create derivative works of the Service.

See our Privacy Policy for details on data handling.

8. Availability

We aim to keep the Service available but do not guarantee uptime. Bots may be interrupted by maintenance, updates, or infrastructure issues. We are not liable for losses caused by downtime.

9. Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by French law, we are not liable for:

  • Actions taken by your bots (including sending incorrect messages or data)
  • AI model errors, hallucinations, or unexpected outputs
  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Data loss due to infrastructure failure
  • Third-party service outages or changes

Our total liability is limited to the amount you paid in credits in the 12 months before the claim, or 100 EUR, whichever is greater.

This limitation does not apply to death or personal injury caused by our negligence, fraud, or liabilities that cannot be limited under French law.

10. Indemnification

You agree to indemnify and hold harmless Ghost Agents and its operator from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, your violation of these terms, your bots' actions, or your violation of third-party rights or laws.

11. Termination

You can stop using the Service at any time. You can delete your bots and request account deletion. We may terminate or suspend your account for violation of these terms, with notice when possible. Upon termination, your bots stop running and your data is deleted within 30 days (except payment records retained for 7 years per French law).

12. EU Consumer Rights

If you are a consumer in the European Union, you retain rights under EU consumer protection laws that cannot be waived by contract. Before filing a dispute, please contact us to attempt informal resolution.

13. Changes

We may update these terms. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.

14. Governing Law and Jurisdiction

These terms are governed by French law. Disputes will be resolved in the courts of Lyon, France, except where EU consumer protection laws provide additional rights.

15. Miscellaneous

These terms and our Privacy Policy constitute the entire agreement. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not constitute a waiver. These terms are provided in English; in case of conflict with translations, the English version prevails.

16. Contact and Legal Information

Questions: contact@ghostagents.app

Service Provider:
P.H.J. Humblot, Entrepreneur Individuel
SIREN: 823 531 157 ยท SIRET: 823 531 157 00019
Activity: 62.01Z โ€” Computer programming
4 Place Louis Chazette, 69001 Lyon, France